About Subscription Management
Product Description & Benefits
Subscription Management is our product that enables carmakers to manage services or “functions on demand” for their vehicles and allows customers, which could be fleet managers or private car owners, to purchase services for their vehicles within a subscription- or one-off model.
The core of our Subscription Management product is a rule engine that manages the relationships between services, car capabilities, fleets and users. The services are provided as plans, containing one or several digital services, which customers can subscribe to daily or monthly depending on how the plans are set up.
How to Use it?
Subscription Management offers an administration tool in which you can set up the digital services you want to provide and customize, and which vehicles you want to provide them to, depending on the vehicle model or what kind of hardware the vehicle is equipped with. It exposes the subscription services over an API for integration with various platforms to provide an omnichannel sales approach.
Manage - Admin users can easily set up selling parties, their service offers, define sales items, price, discounts, and customer specific price lists (B2B use-case).
Sell - Through a service API the solution exposes the rule engine that enables the carmaker to set up and deliver a branded web-shop that can handle the service sales to vehicles. Specific B2B use cases that are supported are the ability to buy services on a fleet, group of vehicles or an individual vehicle.
Activate – Subscription Management sends activation and deactivation commands to the selected provisioning process.
Bill - Subscription Management delivers a complete invoice basis. Integrations with different payment providers can be added either for invoicing (B2B) or credit card payment (B2C).
Monitor - Subscription Management includes the possibility to customize the monitoring that is requested.
For what types of solutions can it be used?
Subscription Management adds real value for Service Life Cycle Management and any B2B offering like our solution for Fleet Data Management.
