Connected car data and services not only offer great benefits to consumers but are also key to driving the digital transformation of the automotive industry. A transformation that will deliver a faster response to market demands, higher pace of innovation, and increased operational efficiency supporting the new mobility-centric business landscape. These benefits can be unlocked both within the car maker’s organization at every step of the vehicle design as well as its ecosystem of suppliers, dealers and partners.
To successfully leverage connected car data, companies need to involve as much of their organization as possible. Data and digital services can enhance all departments across the organization, benefiting disciplines such as planning, sales, logistics, and aftersales. The data collection needs to be secure, accurate, and on time while always maintaining privacy. The benefits of meeting these challenges, however, are multifaceted. Some examples include:
Monitor the diagnostics data of the current vehicle population to give valuable insights into quality trends. Collect diagnostics data during field trials for new vehicle concepts in multiple conditions to achieve better quality at customer launch.
Monitor position, vehicle status, and locate cars when in transit. This will optimize logistics flows, free up tied capital, and provide a better customer delivery experience.
Get better control of your fleet of test vehicles, demo vehicles, and employee vehicles to keep them in good condition.
Maintain long-lasting customer relationships through, for example, digitized service scheduling and vehicle health reports. Avoid competition from independent repair shops. This is also a way to monitor the overall quality of a vehicle during its lifetime.
Deliver key historical driving behavior, data, and vehicle integrity secured by block-chain technology. This will be the basis for a more accurate estimation of residual value.
Working closely with car makers for the past twenty-plus years has given us insights and a deep understanding of the automotive industry’s challenges. We combine business, technology and culture to push the boundaries for our customers. By offering innovation discovery, products and professional services, we make sure you get solutions that allow you to transform your company for the digital future.
No matter your challenges and visions, we are looking forward to learning about them, and exploring how we can solve them together.