A car is only safe and secure when it ensures the physical integrity of the vehicle, driver, passengers and other vehicles on the road. This fact is vital to market acceptance of current and future mobility trends. Offering attractive and personalized services that provide safety and security to your customers is also a great way to create engagement and differentiate from the competition.
Safety and security are commonly ranked high among car users. There is great focus in the industry on reducing fatalities by offering active safety solutions. As for security, there are new regulatory requirements for car makers to put cyber security management systems in place to avoid jeopardizing safety due to security incidents. To meet these demands car makers must continuously focus on advanced driver-assistance systems (ADAS) that ultimately lead to autonomous cars, call center services for aiding drivers in distress, and ensuring that their cars and services are protected against cyber security threats.
Emergency and roadside assistance to make a driver feel safe and protected. Concierge services that offer access to personal assistance while on the road.
In the event of a theft or discovery of other unauthorized use of the car, the car can be traced and recovered.
Notifications to the car owner when the car is driven outside of restricted time, speed or geographical boundaries.
A vehicle security operations center (VSOC) observes and protects cars from possible attacks from different interfaces. It also protects its ecosystem and surroundings within public road infrastructure.
Call Center Services
Call Center Services is a product that enables car makers’ call centers to provide secure and professional customer service. Our product offers a standardized set of globally proven safety and concierge services. It is easy to integrate into your partner ecosystem around the globe and helps to achieve the full potential of safety and security offerings.
WirelessCar has 20+ years of experience in providing safety and security services; they were, in fact, the first services we launched. Our solutions offer freedom of choice. With us, you get flexibility in what channel to deliver the services, such as an app or a customer engagement center. Low integration efforts also offer freedom to choose service providers. We can work with your existing partners or suggest new ones - it is up to you. Our global reach provides market flexibility. Millions of cars and their users are dependent on our service every day for their safety and security.
Presented by WirelessCar and Autoliv
Analyzing driver behavior is not all new, but combining enriched data from the connected car with data from the drivers’ mobile phones is, and it has huge potential to enable new sales and better margins to both fleet customers and consumers.
Topics we cover during this webinar include:
No matter your challenges and visions, we are looking forward to learning about them, and exploring how we can solve them together.
