Our Products Add Speed, Flexibility & Efficiency
To offer attractive connected mobility, you need to be fast, flexible and efficient. The secret sauce is to build your solutions on our cutting-edge products. These products offer you a smorgasbord of smart API resources unlocking the value in your data and adding value just like that. Take a look! All products are secure, scalable, and managed 24/7/365 by us.
Built to Support Your Business
The sole purpose of our products is to build for economy of scale, cut time to market, and make life easy for us as well as for our customers' R&D. They are continuously refined based on our long experience, customer insights, and input from handling over 6 million connected cars globally 24/7/365. They all manage a combination of vehicle data, commands, and data from other sources, and they offer API resources that you can consume and build services on. They can truly become a vital part of your business.
Get to know our products and how they can help you below.
More about our Products
We develop cloud-based backend API products that serve as a foundation in our customer deliveries and accelerate the launch of new digital services. This is all based on the knowledge we have gained over the past 20 years, the more than 6 million cars we are managing today, the hundreds of thousands of messages we deliver every minute, and the many large car makers we have worked with.
Our API products limit the efforts for service creation to vehicle integration, OEM backend integration, and adaptation to market-specific content. This cuts time to market, accelerates the development, and reduces operations and maintenance costs. We own, maintain, manage, and secure these API Products. We also ensure that data is processed according to applicable legislation and data separation is always guaranteed. Access to these cloud-based API products is provided according to a Software as a Service (SaaS) model.
Reference Architecture
Our API products are built to run isolated but can be combined and customized flexibly. The reference architecture below illustrates how they can be combined to realize a basic solution.
Get to Know Position & Journey
This product provides API resources for understanding how, when, and where one or many vehicles are driven. This unlocks a great potential to create new services. It is built to be easy to use in a fast-changing context, always with the highest security standards.
About Position & Journey
Product Description
Position & Journey manages data for understanding how, when, and where one or many vehicles are driven. It is a data lake that exposes data from vehicle journeys in a ready-to-consume format. It solves journey related challenges and offers a means to enrich journeys with additional custom data.
The product provides API resources for three purposes:
- Car location to show the latest known position of the vehicle.
- Journey intelligence, where, when, and how a car has been driven
- Geofence that triggers an alert when the car is entering or leaving a geographical area.
Product Benefits
Position & Journey solves several trip related challenges that are hard to meet:
- Vehicles on the roads generate huge amount of positions and trips. Our solution is designed to scale and support several million vehicles by efficient data management and utilizing cloud scaling capabilities.
- Vehicles are not like metering devices that are location fixes. Naturally vehicles move around in and out of tunnels, garages, and on and off ferries, which cause interruptions in the location data streams. This behavior is very difficult to simulate and our solution to cover these "corner cases" is based on the actual findings from millions of real trips.
- Merge/split trips, etc. Users want to be able to merge, split or delete trips as they find relevant.
- Anomaly detection. Anomalies in data can occur due to misbehaving TCU's which our algorithms detect and report.
- Fleet perspective. Position & Journey supports the fleet (B2B) perspective by providing information not only for single vehicles but for group and fleets of vehicles.
- All data are tagged according to data privacy regulations and securely encrypted and stored.
How to Integrate with it?
Position & Journey exposes two main APIs:
- Position & Journey Vehicle API – handles the data from the vehicle. The data format is transformed from the vehicle specifics to the internal representation with a customer specific adapter.
- Position & Journey Service API – handles integration towards portals, mobile apps, and other third-party systems. The API can be customized with an adapter to handle OEM-specific requirements.
Position & Journey also supports custom attributes that make it possible to enrich journeys with journey intelligence such as driver behavior, air quality, or toll charging.
For what types of solutions can it be used?
The Position & Journey product is vital in solutions around Fleet Management, Journey Intelligence, and Electric Vehicles.
Get to Know Call Center Services
This product creates the right conditions for a call center agent to serve customers. It offers a standardized set of safety and concierge services with proven performance globally. It is easy to integrate with a number of partners and incredibly reliable.
About Call Center Services
Product Description
This product creates the right conditions for a call center agent to serve customers. It offers APIs and a client portal to standardized safety and security services with proven performance.
Our suite of Call Centre services includes the following services:
- Emergency call (eCall) and Automatic Crash Notification (ACN)
- Breakdown call (bCall) / Roadside assistance
- Stolen Vehicle Tracking (SVT)
- Remote Vehicle Immobilisation (RVI)
- Theft Alarm Notification (TN)
- Remote services activation
- Concierge call / Information call (iCall)
Product Benefits
Call Center services give car makers several benefits
- A way to integrate several call centers globally that will reduce time to market, facilitate technical integration, and lower maintenance costs.
- Streamlined and standardized processes across Call Centers by providing a web-based client for agents that will increase efficiency and reduce training costs.
- Means to enrich services by providing agents with more data to provide a better and contextualized end-customer experience.
- A secure solution that protects the vehicle and personal data, that is proven and in operation across several markets.
How to Integrate with it?
Our product's flexibility supports various levels of integration with call centers. The lowest level of integration which is also the fastest way to get started is for the call center to use the web application Call Centre Client which is a case management tool. When the call volumes get higher and the demands for reduced response time and increased capacity rise, we offer a deeper integration with call center telephony systems.
For service providers who wish to integrate with their existing call center solution, we provide an API. The API allows you to get service status and service data of the call center services, as well as starting remote commands.
For what types of solutions can it be used?
Call Center Services is essentially what you need to realize your value proposition for Customer Safety and Engagement.
Get to Know Subscription Management
This product enables carmakers to manage services or “functions on demand” for their vehicles and allows customers, which could be fleet managers or private car owners, to purchase services for their vehicles within a subscription or one-off model. It is easy to integrate with your CRM system, e-commerce, and payment solutions.
About Subscription Management
Product Description & Benefits
Subscription Management is our product that enables carmakers to manage services or “functions on demand” for their vehicles and allows customers, which could be fleet managers or private car owners, to purchase services for their vehicles within a subscription- or one-off model.
The core of our Subscription Management product is a rule engine that manages the relationships between services, car capabilities, fleets and users. The services are provided as plans, containing one or several digital services, which customers can subscribe to daily or monthly depending on how the plans are set up.
How to Use it?
Subscription Management offers an administration tool in which you can set up the digital services you want to provide and customize, and which vehicles you want to provide them to, depending on the vehicle model or what kind of hardware the vehicle is equipped with. It exposes the subscription services over an API for integration with various platforms to provide an omnichannel sales approach.
Manage - Admin users can easily set up selling parties, their service offers, define sales items, price, discounts, and customer specific price lists (B2B use-case).
Sell - Through a service API the solution exposes the rule engine that enables the carmaker to set up and deliver a branded web-shop that can handle the service sales to vehicles. Specific B2B use cases that are supported are the ability to buy services on a fleet, group of vehicles or an individual vehicle.
Activate – Subscription Management sends activation and deactivation commands to the selected provisioning process.
Bill - Subscription Management delivers a complete invoice basis. Integrations with different payment providers can be added either for invoicing (B2B) or credit card payment (B2C).
Monitor - Subscription Management includes the possibility to customize the monitoring that is requested.
For what types of solutions can it be used?
Subscription Management adds real value for Service Life Cycle Management and any B2B offering like our solution for Fleet Data Management.
Get to Know Vehicle Status
Vehicle Status provides API resources for tracking the status and usage of one or many vehicles. It also provides a unified way to interface with the most common vehicle status data. This is essential for any service that displays information about the car's status.
About Vehicle Status
Product Description
Vehicle Status provides services for tracking the status and usage of one or many vehicles. It also provides a unified way to interface the most common vehicle status data:
- Vehicle Health allows the vehicle to collect vehicle status information and then create vehicle health reports
- Speed Alert supports speed tracking by setting up speed fences
- Curfew Alert is a control service that enables subscribers to define limits on the use of the vehicle
Product Benefits
Vehicle Status presents vehicle status information in a unified way across makes and models. This reduces the need for service developers to develop complex data mapping routines and makes the information easier to consume for end-users.
How to Integrate with it?
Vehicle Status exposes two main APIs:
- Vehicle Status Vehicle API – handles the vehicles' data and can be customized with an adapter to handle OEM specific requirements.
- Vehicle Status Service API – handles integration towards portals, mobile apps, and other third-party systems. The API can be customized with an adapter to handle OEM-specific requirements.
For what types of solutions can it be used?
Vehicle Status is essential for any service that displays information about the car's status. It is a crucial building block for solutions like Journey Intelligence, EV Services, and Fleet Data Management.
Get to Know Master Data
Master Data is a central storage managing automotive data originating from vehicles, devices, users, and organizations, as well as the relation between them. Master Data is a fundamental building block to provide the right data and services to the right user in the complex mobility value chain of B2C and B2B users.
About Master Data
Product Description
Master Data manages vehicle, device, user, organization master data, and the relation between them over their life cycles. The data is normally fetched from OEM systems that integrate with the Master Data services.
- Vehicle data is static data about the vehicle
- Device data is data about the telematics control unit
- User data is data about the user (driver) of the vehicle
- Organization data is data about the owner of the vehicle
Product Benefits
The Master Data service allows service developers to manage master data in one service, making master data management simpler. Developers can search large quantities of data thanks to its high performance. This will allow service developers to reduce cost by reducing the number of solutions that need to be maintained. It will also enable the service developers to bring in new solutions with a smaller effort.
How to Integrate with it?
Master Data requires several integrations to fetch all vehicle, device, user, and organizational data and create the relations between these types of data. Data sources can be factory feed, CRM systems, and customer-facing portals.
For what types of solutions can it be used?
To have full support for these master data relations is the fundamental building block to implement services that at the same time delivers value both to consumers (B2C), mobility providers (B2B), and the car makers own needs.
Some examples are Fleet Data Management, Journey Intelligence, and Electrical Vehicle Services.
Get to Know Vehicle Integration
Vehicle Integration manages the complexity of two-way communication between vehicles and backend services to securely and reliably provide vehicle data and commands. Developers can focus their efforts on adding value without the need to manage the details on how data and commands get delivered. We solve it for you!
About Vehicle Integration
Product Description
Vehicle Integration manages the complexity of secure two-way communication between a vehicle and a multitude of backend services. It does so by a set of easy-to-configure routing rules that define the message delivery strategy regarding a large group of parameters.
Product Benefits
Vehicle Integration abstracts the communication logic so that in-vehicle and back-end service developers can concentrate on the value-adding "what" that is sent in a message. Vehicle Integration manages the exact details of "how" it gets delivered. Vehicle Integration also identifies communication anomalies.
How to Integrate with it?
Vehicle Integration exposes several API resources for integration:
- Message Routing Data Service API is a central repository of message routing rules.
- Downlink Management API. A backend service that sends a message to a vehicle. The message will be encoded and delivered in accordance with the rules set up in Message Routing Data Service.
- Uplink Management API. A backend service that receives a message from a vehicle. The messages are decoded and delivered to the relevant backend services.
For what types of solutions can it be used?
Vehicle Integration is the core building block for any type of vehicle-to-cloud communication, what we call Connected Car Essentials.
Want to know more about our products?
Find out more about how our products can make your work more hassle free. Contact us today for a chat!
